When can I schedule a showing?
Please contact us to schedule a showing. Please list the dates and times that work best for you, and we will do our best to accomodate your schedule.
 

Who needs to fill out an application? 
Any adult over the age of 18 can fill out an application.
 

Do you run background checks? 
As part of your rental application, we will request employment and previous rental references. We reserve the right to run a background check that may include a criminal, eviction, and credit history. If you have any concerns about what may be on the background check, please discuss this with us prior to paying for the rental application.
 

Do you require a security deposit?
Yes. Per the BC tenancy act the security deposit is half a months' rent and is required to secure the unit. 
 

How long is the lease term?
We offer either month-to-month, 6-month, or 12-month leases. We offer a discount for signing a lease. 
 

How quickly can I move in?
We will work to get you moved in according to the timeline that works best for you. Your move in date depends on the status of the property you will be leasing.
 

What does the tenant portal do?
The Tenant Portal is an online tool provided for you at no cost. You will be able to
-Pay your rent online.
-View your previous and upcoming payments.
-Submit and track maintenance requests.
 

If something is broken, will you fix it? 
We will always fix everything that is our responsibility as outlined in your lease agreement. If there are any damages that are not covered, please let us know and we may have a contractor that we can recommend.
 

How often is rent due and how can I pay it?
Rent is due monthly usually on the 1st of each month. Interac etransfer is the easiest way to pay each month but we do have options where you can pay rent automatically online through credit card, debit card, or ACH. If ACH is available, the money will not leave your account immediately, so you will need to leave the balance in the account until the process is completed.
 

How do I access my Tenant Portal?
You will receive an automated invitation to your email once you are a tenant. Click on the Tenant Portal button at the top of the screen and you can log in.